Refund Policy

Refunds & Cancellations

All digital sales are final. Due to the nature of digital products, we do not offer refunds or cancellations once a file has been downloaded.

Refund Exceptions

We understand that issues may arise, and we strive to ensure customer satisfaction. Refunds may be considered in the following cases:

• File Issues: If a file is corrupt, missing, or does not match the product description, please contact us within 7 days of purchase for assistance or a possible refund.
• Duplicate Purchases: If you accidentally purchased the same item multiple times, contact us for resolution.

How to Request a Refund

To request a refund, please provide your order details and a brief explanation of the issue by contacting us at contact@grwhistoria.com. We will review your request and respond within 3-5 business days.

We appreciate your understanding and support!